Moko Sports

Privacy Policy

Last updated: Oct 5, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Moko Sports, Victoria, Australia.

  • Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history.

  • Personal Data means any information that relates to an identified or identifiable individual.

  • Service refers to the Website (https://www.mokosports.com.au).

  • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

Usage Data

We also collect data automatically, such as IP addresses, browser type, time spent on pages, and how long you spend on our website. This helps us improve the user experience and provide better services.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity and store certain information. You can choose to accept or refuse cookies. However, if you refuse cookies, some parts of our service may be inaccessible.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our service, including to monitor usage.

  • To manage your account and provide customer support.

  • To contact you with relevant updates, promotions, or notices.

  • To comply with legal obligations and business purposes.

  • To manage user requests and provide personalized services.

Legal Basis for Processing Personal Data

We process personal data in accordance with applicable data protection laws and rely on one or more of the following legal bases:

  • Performance of a contract: when it is necessary for providing the services you request.

  • Legitimate interests: to operate and improve our services, provided it doesn’t infringe on your rights.

  • Consent: when you have provided consent for data collection.

  • Legal compliance: when we are required by law to process your data.

User Rights

Under applicable privacy laws, you have the following rights:

  • Access: You have the right to request access to your personal data we hold.

  • Correction: You have the right to request the correction of inaccurate or incomplete data.

  • Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

  • Object: You have the right to object to our processing of your personal data under certain circumstances.

Security of Your Personal Data

We take the security of your personal data seriously and employ technical and organizational measures to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We will retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Sharing of Personal Data

We may share your personal data with service providers, affiliates, or in response to legal obligations. We will never sell your personal data to third parties.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), provide the service on our behalf, or assist us in analyzing how our service is used. These third parties may have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By submitting your personal data, you agree to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data Breach Procedures

In the event of a data breach, we will notify you and the appropriate authorities as required by law. We will take all necessary steps to mitigate the breach and prevent future occurrences.

Do Not Track Signals

Our service does not support Do Not Track ("DNT") signals. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

Marketing and Promotional Communications

We may use your personal data to contact you with newsletters, marketing, or promotional materials. If you opt-in, you will have the right to opt-out of receiving these communications at any time by following the unsubscribe link in the email.

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our service may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to their site. We recommend reviewing their privacy policies.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: support@mokosports.com.au

  • By visiting our website: www.mokosports.com.au

  • By phone: 0434 928 586

Logo

At Moko Sports, we are a passionate tennis coaching team based in Melbourne, dedicated to helping players of all levels reach their full potential. Our experienced coaches provide personalized lessons to improve technique and fitness.

0434 928 586

info@mokosports.com.au

Charles St, Mount Waverley VIC 3149

© 2024 Moko Sports Pty Ltd. All rights reserved.